How Can We Help You? 

 

Quickly find the answers and information you need so you can

shop smarter – and faster.

Personalized Help Is Here – Sign In Now

  • Fast access to your OTC health plan benefits in one portal
  • Quickly re-order your favorite items
  • Access dedicated plan support
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Frequently Asked Questions (FAQs)

View All FAQs
Where can I check the status of my order?

Click here on  My Orders to see your order status.

How can I track my orders?

Click here  to track your order  when logged into your account.
 
You can also track your order here Order Tracking without logging in with your order number and last name.

When will my order arrive?

Orders should arrive in 1-4 business days.  Shipping expectation for orders shipping to a PO Box 7-10 business days. 

How can I use my OTC Benefits, OTC Card or Flex Card on Medline at Home?

If you have OTC Benefits or an OTC/Flex Card, click here to Shop with your OTC Benefits
 
 

How do I create an account on Medline at Home?

Setting up an account is quick and easy, cllick here to  create your Medline at Home account today!

 

If you have OTC Benefits, an OTC Card or Flex Card, click here  to Shop with your OTC Benefits and find the the correct login page.