Notice: On Sunday, May 10, from 1:00 AM to 3:30 AM CT, credit card processing will be temporarily unavailable. Please plan to place orders outside of this window.
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- Fast access to your OTC health plan benefits in one portal
- Quickly re-order your favorite items
- Access dedicated plan support
Frequently Asked Questions (FAQs)
View All FAQs
Where can I check the status of my order?
Click My Orders to see your order status.
How can I track my orders?
Click here to track your order when logged into your account.
You can also track your order using Order Tracking without logging in by entering your order number and last name.
When will my order arrive?
Orders should arrive in 1–4 business days. Shipping expectations for orders shipping to a PO Box are 7–10 business days.
How can I use my OTC Benefits, OTC Card or Flex Card on Medline at Home?
How do I create an account on Medline at Home?
Setting up an account is quick and easy, click here to create your Medline at Home account today!
If you have OTC Benefits, an OTC Card, or a Flex Card, click here to Shop with your OTC Benefits
and find the correct login page.